Fitness Services Manager
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Flexible schedule
- Free food & snacks
Fitness Services Manager
- Lead all Front Desk Services operations, including hiring, training, scheduling, coaching, and performance evaluations of staff
- Oversee daily operations of the Smoothie Bar, ensuring excellent service, product quality, and cleanliness
- Manage inventory, ordering, and stocking of smoothie, coffee, and related supplies
- Maintain cleanliness and organization of the Smoothie Bar and locker room areas
- Coordinate towel inventory and delivery with linen vendors
- Maintain JONAS POS and Member Screening systems; serve as liaison with IT support as needed
- Track daily attendance and guest fees and prepare monthly reporting
- Oversee administrative office functions, including supply management and equipment maintenance
- Maintain all club forms and documents, including waivers, medical history forms, and gift certificates
- Assist members with booking massage appointments using the MassageBook app
- Conduct new member fitness orientations, including facility tours and equipment instruction
- Promote fitness, massage, and aquatics services to enhance member engagement
- Monitor daily pool operations, including guest check-in and fee collection
- Communicate with pool management partners to ensure service consistency
- Partner with maintenance teams to maintain a safe, clean, and welcoming environment
- Address member concerns promptly and professionally to ensure excellent member satisfaction
- Enforce club policies and standards with professionalism and discretion
- Support additional operational needs as assigned by leadership
- Bachelor’s degree in a health-related field preferred
- 3+ years of customer service experience in the health, fitness, or wellness industry
- Personal Trainer Certification preferred (NASM or NSCA strongly preferred)
- CPR/AED Certification required
- Strong leadership and team management skills
- Excellent interpersonal, verbal, and written communication skills
- Strong attention to detail and organizational skills
- Ability to multitask and thrive in a fast-paced member-focused environment
- Passion for health, wellness, and exceptional service
- Competitive pay based on experience and education. Range of $43,000 - $47,000 plus commission.
- Medical, dental, and vision insurance
- Life insurance
- Short-term and long-term disability
- Generous company-matched 401(k) plan
- Vacation and sick/personal time off
Prestonwood Country Club is an Equal Opportunity Employer.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Prestonwood is a privately-owned and operated family-friendly country club nestled inside Preston, a premiere residential community located in the heart of Cary, NC. Over 1,800 families throughout the Triangle area enjoy the very best all-inclusive amenities and services with no food & beverage monthly minimums or capital assessment fees.
The very essence of Prestonwood Country Club is the opportunity to escape one's busy life to spend quality time making lasting memories with family and friends. "We initially chose Prestonwood because of the golf, but have stayed because of the friendships," says golfing members Peter & Christina Lindroos.
"We looked all over, but we chose Prestonwood because of all of the amenities... besides the golf, tennis and fitness, there are cooking classes, a ladies' book club," says golf member Clyde Hare. "Plus when the grandkids come to visit, they have planned activities for them as well."
Homeownership within the immediate Preston development is not required for membership.
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